Reporting issues¶

This page describes how Users can easily manage ProCKSI's issues to:

• report problems or defects,
• requesting enhancements or new features
• ask for support

Create a New Issue now.

Formatting¶

Issue description can be easily formatted using the Wiki Syntax.

Issue types¶

The tracker field describes the nature of an issue.

	Bug		Anything that does not work as expected
	Enhancement		An improvement over an existing feature
	Feature		A new feature that should be added
	Task		Anything that does not fall into the categories above
	Support		Request for user support

Priority¶

Describes the importance of the reported issue.

	immediate		Reduced functionality of parts of the system or the entire system until problem is fixed
	urgent		Security holes or data loss due to the defect				high		Defect with major impact OR big enhancement
	normal		Defect with normal impact OR medium enhancement
	low		Defect with minor impact OR small enhancement

Assigning a Priority is optional and does not reflect the order in which the developers deal with the issue.

Version¶

For Bugs, the corresponding ProCKSI version should be given (where the problem was found).

For Features and Enhancements, the version field should be left blank.