ReportingIssues » History » Version 10
Issues HowTo¶This page describes how Users can easily manage ProCKSI's issues to:
- report problems or defects,
- requesting enhancements or new features
- ask for support
Create a New Issue now.
Issue description can be easily formatted using the Wiki Syntax.
The tracker field describes the nature of an issue.
|Bug||Anything that does not work as expected|
|Enhancement||An improvement over an existing feature|
|Feature||A new feature that should be added|
|Task||Anything that does not fall into the categories above|
|Support||Request for user support|
Describes the importance of the reported issue.
|immediate||Reduced functionality of parts of the system or the entire system until problem is fixed|
|urgent||Security holes or data loss due to the defect||
||high||Defect with major impact OR big enhancement|
|normal||Defect with normal impact OR medium enhancement|
|low||Defect with minor impact OR small enhancement|
Assigning a Priority is optional and does not reflect the order in which the developers deal with the issue.
For Bugs, the corresponding ProCKSI version should be given (where the problem was found).
For Features and Enhancements, the version field should be left blank.